By accessing this website you agree to use it for lawful, professional purposes only. Content is provided for general information and does not constitute legal advice.
All content, including text, design and publication descriptions, is the intellectual property of Chukwuma Samuel Adesina Okoli unless otherwise stated, and may not be reproduced without permission.
No solicitor-client, expert engagement or other professional relationship is formed by use of this website or submission of an enquiry, unless and until formally agreed in writing.
These statements about general website content and enquiries do not exclude contractual obligations arising from an accepted paid consultation booking or a separately agreed professional service. Any such service is governed by its agreed scope and terms, together with applicable statutory rights.
Cancellation, refunds and rescheduling — consultations
Please check your consultation details and payment amount before paying.
To request cancellation of your consultation or a refund, email billing@chukwuma-okoli.com with your booking or invoice reference.
Business details
The consultation services are provided by Professor C.S.A. Okoli Law LTD (company registration number 17413680, registered in England and Wales). Its registered office is shown in the site footer and in the model cancellation form below. Consultations are provided online only.
Professional consultations are delivered personally by Professor Chukwuma Samuel Adesina Okoli, who also provides the materials underpinning the AI Consultant. The company is the contracting business, distinct from Professor Okoli personally.
Consumer cancellation rights
If you book as a consumer online, you generally have 14 days from entering the contract to cancel. If you cancel during that period before any work starts, you will receive a full refund.
If you expressly request that services, including agreed preparation, start during that period, and receive the required cancellation information, you may need to pay proportionately for work provided before cancellation.
If the service is fully provided during the cooling-off period following your express early-start request and acknowledgment that full performance ends your cancellation right, that cooling-off right ends upon completion.
Later cancellations
Outside any applicable cooling-off period, cancellation charges may apply where they fairly reflect losses directly caused by your cancellation. We take account of costs saved and replacement bookings, explain any deductions, and refund any remaining balance.
Non-attendance
If your consultation is available at the agreed time and you do not attend without cancelling beforehand, we do not normally offer a refund. Any amount retained must fairly reflect the loss caused by your non-attendance, taking account of costs saved or replacement bookings. This does not affect your statutory rights. This clause does not apply where the consultation could not proceed because of a problem on our side.
Completed services
Once the service is fully provided, we do not offer refunds simply because you change your mind. Your statutory rights, including remedies where services are not provided with reasonable care and skill, remain unaffected.
How to contact us
For cancellation or refund requests, contact billing@chukwuma-okoli.com with your booking reference and account email. Please do not send full card details. This contact route does not restrict other legally valid methods of cancellation.
Refund requests are reviewed manually. Refunds due are returned to the original payment method within applicable legal deadlines. For statutory cooling-off cancellations of services, refunds are made without undue delay and generally within 14 days of being informed of cancellation.
To exercise a statutory cancellation right, inform us of your decision to cancel by a clear statement, for example by email or letter. You may use the model cancellation form below, but it is not obligatory. To meet the cancellation deadline, it is sufficient to send your cancellation communication before the cancellation period expires.
Rescheduling
To request another date, message us through the app. Rescheduling is subject to availability and takes effect only when confirmed by email.
Cancellation by us
If we cancel and no alternative arrangement is agreed, we will refund payment for the service not provided.
Model cancellation form
Complete and return this form only if you wish to withdraw from the contract.
To: Professor C.S.A. Okoli Law LTD, 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom; billing@chukwuma-okoli.com
I/We [*] hereby give notice that I/We [*] cancel my/our [*] contract for the supply of the following service:
- Service and booking or invoice reference:
- Ordered on [*]/received on [*]:
- Name of consumer(s):
- Address of consumer(s):
- Account email (optional, to help identify your booking):
- Signature of consumer(s) (only if this form is notified on paper):
- Date:
[*] Delete as appropriate.
AI Consultant credits, validity and expiry
One credit is used for each AI Consultant question that is answered. The rules below explain how long each type of credit can be used.
Monthly subscriptions
Each paid monthly plan includes a set number of credits for your billing period. Your billing period runs from your subscription start or renewal date, not the calendar month. Unused monthly credits expire at the end of your billing period and do not roll over. A new allowance is provided on successful renewal. A renewal that is not successfully paid does not provide a new allowance, and each billing period's allowance is provided only once.
One-Time Premium Access
£125 • 20 consultation credits • Valid for 3 days (72 hours) from successful payment. Unused credits expire and cannot be rolled over. One-time payment; no automatic renewal.
The 72 hours start when your payment is successfully recorded, not when you first ask a question, and the credits expire at that time even if none have been used. Credits are not refunded automatically merely because they were not used. A further purchase creates a separate entitlement with its own 72-hour period and does not restore credits that have already expired. One-Time Premium Access is independent of monthly subscriptions. Purchases made before these terms took effect keep the terms that applied when they were bought.
Top-ups
Top-up credits are bought separately by eligible monthly subscribers, are kept separate from monthly allowances, and follow their existing rules. They are not affected by the monthly or One-Time Premium Access expiry rules above.
Your rights
Expired credits remain visible in your purchase and payment history. A question already accepted for answering before credits expire is completed under the credit reserved for it. These rules do not affect your statutory rights, including remedies where the service is not provided as described or with reasonable care and skill, or where a question cannot be answered because of a problem on our side.
AI Consultant — scope and responsible use
The AI Consultant helps users explore legal questions using materials made available by Professor Chukwuma Samuel Adesina Okoli. It uses artificial intelligence to produce explanations and responses based on the available materials and information supplied by the user.
Source materials and generated responses
Professor Okoli’s source materials and the AI’s generated responses are distinct. A generated response is not automatically a verbatim quotation, personal statement, individually reviewed opinion or endorsement by Professor Okoli.
Where the app identifies a source, users should verify quotations and important propositions against lawfully available original materials or seek professional clarification. References to source materials do not grant access to private or restricted documents.
Using responses
The AI Consultant supports legal understanding and research. Legal conclusions depend on the relevant jurisdiction, current law and the particular facts. Generated responses may contain inaccuracies or omissions. Before relying on a response for proceedings, deadlines, transactions or other significant legal decisions, obtain appropriate professional verification.
The AI Consultant does not itself accept instructions to represent you, file documents, monitor deadlines or act as an expert witness. A separate professional engagement requires express agreement on its scope and terms. Purchasing AI access creates the obligations associated with the advertised AI service; it does not automatically purchase Professor Okoli’s personal advice or review.
Accurate quotation and attribution
If you share an AI response, identify it as generated by the AI Consultant. Do not present it as Professor Okoli’s personal advice, a direct quotation from his publications, or a formally approved expert opinion unless that attribution has been verified.
Do not alter, selectively edit or present responses in a way that materially misrepresents their meaning, origin or endorsement.
These requirements do not restrict lawful quotation, fair dealing, honest reviews, complaints, reporting concerns, or use of material as evidence.
User information and documents
Provide relevant and accurate information and submit only material you are entitled to share. Avoid including unnecessary personal information. Personal-data handling is explained in the Privacy Policy.
Do not assume that using the AI Consultant, by itself, establishes a professionally privileged relationship.
Intellectual property and source access
Existing rights in publications and other source materials remain with their respective rights holders. Purchasing AI access does not grant ownership of, or a right to download or redistribute, restricted source documents.
Any permitted use of generated responses remains subject to applicable law, third-party rights and the accurate-attribution requirements above.
Service commitments and legal rights
We remain responsible for providing the purchased service as described and with reasonable care and skill. Nothing in this section excludes liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or other liability that cannot legally be excluded. Applicable consumer rights and remedies remain available.
This page provides general information only and does not constitute legal advice.